Last Updated: June 2026
Welcome to Internet Marketing Direct. Please read these Terms & Conditions carefully before processing a payment or accepting a Quote.

Internet Marketing Direct Pty Ltd ABN 84 374 653 342 (we, us, or our) and you (The Client).
You wish to appoint us to provide you with digital marketing, consulting, web development, hosting, or specialised brand ecosystem services that you have requested through our primary website found at [https://internetmarketingdirect.com.au/](https://internetmarketingdirect.com.au/) (Website), via an automated checkout link (such as Stripe), or otherwise provided in a Quote. We agree to provide those services in accordance with the terms and conditions set out below (Terms).

These Terms may be updated by us from time to time without notice. You should check this page regularly to take notice of any changes we may have made to the Terms prior to placing any new order with us.

You acknowledge and agree that you have had sufficient chance to read and understand the Terms, and you agree to be bound by them. By accepting a Quote, signing a proposal, or processing a payment via our secure checkout, you legally accept these Terms.

1. Structure of These Terms (The Master Umbrella)
All services provided by Internet Marketing Direct Pty Ltd—including its sub-brands, divisions, and specialised service lines such as Web Security Pro (websecuritypro.com.au) and Holiday Vouchers (holidayvouchers.com.au)—are strictly governed by these Terms.
Together with any specific Checkout Link, Product Selection, or individual Quote, this document sets out the entire legal understanding and agreement between us.

2. Fees, Subscriptions, and Billing
In consideration for us providing the services, you must pay all fees, charges, and subscription costs set out at the time of checkout or in your Quote.

• Custom Services (Marketing, Consulting, SEO): Payment terms will be outlined in your specific Quote. If a deposit is required, our services will only commence after cleared funds are received.
• Productised Bundles (Website Builds, Security & Hosting): Website development bundles require an upfront, non-refundable payment to commence the digital build process. Associated ongoing maintenance, "Dev-on-Call", and protection plans are billed on a recurring monthly subscription.
• The 7-Day Grace Period (Websites Only): For website bundles that include a 5-to-7 business day build time, the monthly hosting/security subscription billing will automatically commence seven (7) days after the initial upfront build fee is processed, unless otherwise specified in writing.
• Automatic Payments & Credit Cards: By providing your credit card details at checkout for any subscription service, you authorise Internet Marketing Direct Pty Ltd to automatically charge your nominated card for the recurring fees until the service is formally cancelled in accordance with Section 8.
• Bank Statement Identification: You acknowledge that all automated subscription charges, payment receipts, and invoices processed across our brand portfolio will appear on your credit card or bank statements under the merchant descriptor IMD WEB & SECURITY (or a designated sub-brand variation thereof).
• Overdue Accounts: We reserve the right to suspend or permanently terminate our services (including website hosting, security keys, or active ad management) immediately if a payment fails or remains unpaid for more than seven (7) days. We reserve the right to charge 10 per cent interest per annum on all overdue balances.

3. Term Commitments

• Custom Services: Unless a minimum fixed term is specifically generalised or outlined in your custom Quote, standard digital marketing, ad management, and consulting services operate on a month-to-month basis.
• Website & Hosting Bundles (12-Month Minimum Term): Due to the heavily subsidised and discounted nature of our upfront website builds, our bundled hosting, maintenance, and security subscriptions require a minimum mandatory commitment of twelve (12) months from the date the subscription activates. Early cancellation protocols are strictly governed by Section 8.

4. Timing and “Waiting on Client” Delays
   We will use reasonable commercial endeavours to deliver services in accordance with agreed timeframes, but we do not guarantee any absolute timing estimates.

• Website Build Timelines: For our accelerated 5-business-day website turnarounds, the timeline clock only begins after you have submitted all required business details, branding assets, copy, and domain access credentials via our official Onboarding Form. We are not liable for launch delays caused by your failure to provide necessary onboarding details.
• Billing Suspension Denied: Delays on your end in completing the onboarding steps or providing access assets do not pause, delay, or alter the automatic commencement of your monthly subscription billing after the initial 7-day grace period has passed.

5. Intellectual Property Rights

• Marketing & Campaign Assets: Upon full and final payment of all outstanding agency fees, we will assign to you all Intellectual Property Rights in the finalised marketing assets, excluding any of our Background IP.
• Domain Names: You are solely responsible for purchasing, maintaining, and renewing your domain name. You will always retain 100 per cent legal ownership of your domain.
• Website Ownership (Bundle Clients): Upon the successful completion of your 12-month minimum contract term, you will own the Intellectual Property Rights to the visual website design and copy created specifically for you, excluding any of our Background IP (such as proprietary plugins, core security frameworks, customised server-side configurations, or software licences).
• Background IP: Each party retains absolute ownership of its respective Background IP. We grant you a non-exclusive, royalty-free, non-transferable licence to use our Background IP only to the extent necessary to receive and utilise the services during your active subscription.
• Portfolio Use: We reserve the right to display all designs, case studies, and public campaigns that we create for you on our primary Website, sub-brand sites, and corporate marketing materials for promotional purposes.

6. Warranties and Liability
   You warrant that all materials provided by you (including logos, trademarks, text, data, and commercial images) may be lawfully used by us to perform the services without infringing upon the intellectual property or legal rights of any third party.
   To the maximum extent permitted under Australian Consumer Law:

• No Guaranteed Financial Results: We do not warrant or guarantee that our marketing, development, or security services will provide any specific financial results. We make no guarantees as to direct sales, recurring revenue, Return on Ad Spend (ROAS), search engine rankings, or increased customer numbers.
• Web Security & Server Downtime: While we utilise premium global security frameworks, firewalls, and active monitoring layers, no digital system is 100 per cent secure. We do not guarantee uninterrupted server uptime, complete immunity from data breaches, or absolute protection from targeted cyber-attacks, malware injection, or DDoS events.
• Consequential Loss Exclusion: We will not be legally liable for any indirect, incidental, or consequential losses—including but not limited to loss of business profits, data corruption, client churn, website downtime, or campaign ad-spend leakage—resulting from website outages, digital hacks, or campaign performance variations.
• Limitation of Liability: To the full extent permitted by law, our total liability for breach of any implied warranty or condition which cannot be lawfully excluded is limited, at our option, solely to the resupply of the specific services again or the cost of having those services supplied again.

7. Confidentiality
   Both parties agree to treat all proprietary business information, technical infrastructure data, customer lists, financial records, and secure login credentials (Confidential Information) as strictly confidential. Neither party will disclose Confidential Information to any third party except as explicitly required by Australian law or as strictly necessary to execute the agreed services. This binding obligation survives the termination of this agreement.

   8. Cancellation and Termination

• General Cancellation: Either party may terminate a standard month-to-month service or an agreement operating completely outside of its minimum term commitment by giving a clear thirty (30) days’ written notice via email to: [email protected].
• Website Bundle Handover (After 12 Months): If you cancel your hosting and maintenance subscription after satisfying your 12-month minimum term, we will provide you with a standard WordPress export file (.zip) of your website database and content assets so you may host it elsewhere. We are not responsible for migrating, installing, or configuring the site on your new third-party host server.
• Website Bundle Early Termination Penalty: If you choose to terminate a website bundle agreement prior to the completion of your mandatory 12-month minimum term, you immediately forfeit all rights to the website design, files, visual layouts, and copy. The website framework will be permanently deleted from our servers, no database export files will be issued, and you remain liable for any remaining balances due.
• Termination for Breach: We reserve the right to suspend your services or terminate this agreement immediately and without notice if you breach these Terms (including failing to remedy an overdue invoice within 7 days). Termination due to a breach does not prejudice our right to recover outstanding project or subscription fees.

9. Non-Solicitation
   You must not during the term of this document, or for a period of six (6) months following the completion of any project or subscription that we undertake for you, directly or indirectly employ, contract, or hire the professional services of any of our personnel, or induce or attempt to induce any of our personnel to terminate their employment or contractual agreements with us.

   10. General Legal Provisions

• Notices: All legal or operational notices must be in writing via verifiable email to the primary corporate addresses set out within this framework.
• Assignment: Neither this document nor any operational rights or licences may be assigned or transferred by either party without explicit, prior written permission.
• Governing Law: These terms and conditions are governed by and are to be interpreted according to the laws of Queensland, Australia. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of that State and tribunals located therein.

11. Service Schedules (Product & Brand-Specific Rules)
    To ensure operational clarity across our integrated agency portfolio, the following brand-specific frameworks apply dynamically based on the exact services you purchase from our team:
    Schedule A: Web Security Pro (WSP)
    When acquiring services labelled under our Web Security Pro specialised division, the following operational boundaries apply:

• Scope of Remediations: Unless a dedicated custom contract specifies otherwise, clean-up plans apply to one (1) single primary WordPress site per subscription.
• Access Protocols: To maintain your threat shield, you must provide admin-level access to your CMS, hosting manager (cPanel/WHM), and domain DNS zone file. All access data is heavily encrypted under the terms of Section 7.
• Plugin Licences: Any proprietary security frameworks, localised firewalls, or premium licences injected by WSP onto your server remain our Background IP. If your subscription lapses or is cancelled, these commercial licences will be revoked automatically, which may leave your site vulnerable to threats.

Schedule B: Holiday Vouchers
When acquiring marketing, rewards, or incentive programmes utilised via our Holiday Vouchers product frameworks, the following fulfilment clauses apply:

• Fulfilment Limits: We provide promotional token access and administrative certificate distributions. We are an incentive coordinator; the physical destination bookings, resort stays, and airline ticketing infrastructure are managed and fulfilled entirely by third-party licensed travel entities.
• Liability Cap: We bear no liability for operational changes, scheduling conflicts, resort capacity caps, or service failures occurring at the physical destination locations. All voucher usage must comply explicitly with the terms, conditions, and expiration rules printed directly on the individual redemption certificates.

12. Key Definitions

• Background IP means any Intellectual Property Rights owned or developed independently by either party immediately prior to the commencement date of this agreement, or engineered completely outside the scope of these customised services.
• Quote refers to any written quotation, digital pricing summary, automated checkout link description, proposal document, or formal statement of work provided to you by our team.